The concept of Integrated Marketing
Communication is well known in the marketing field which is the most important
and systematic practice to achieve desirable ROI out of total efforts &
resources spent.
All
the components of promotional mix whether it was print media or mass media had
to be tackled differently which led to many problems like budget, resources
& time which makes it critical to implement IMC.
But again advent of digital media has
altered the dynamics of advertising and it has forced companies to re-establish
the rules on applying IMC. The rise of digital was seen as just another channel
to be included in the mix but given its enormous outreach and characteristics
it has been termed disruptive.
Building a reputed brand is the ultimate
ROI which cannot be built without using IMC since every channel is now
interconnected because of extensive use of technology.
Technically as we all know that there is
use of computers in creation of content for any channel and now computers
themselves have become a channel.
The characterisation of IMC is
increasingly measured using digital media because the content across all the
channels can be absorbed in digital media and the metrics of measuring success
remains the same. Therefore it is to be noted that there is no requirement of
creation of separate content for digital channel.
Each medium requires utilization of time,
effort and content creation and most importantly dealing with different
agencies and working with them so as to send the correct message.
Thus the need for IMC evolved so that it
was ensured that uniform content or message is send across all the channels
and identifying the correct promotional
tools.
The primary purpose of IMC as seen in many
cases is not just uniform content flow but also the strategy to be followed
across the board which would reflect not only the brand but also the company
directly to the customer.
The uniformity of the message becomes a
great challenge if the marketer gets swayed away by the different formats and
started to make different content for each one of them.
This will confuse the end user i.e. the
consumer as different message for same brand will be delivered.
Thank God now with advent of digital
medium the creation of content is uniform across the mediums and the theme
remains uniform.
Now it is possible to determine or analyse
consumer behaviour using Analytics in Social Media which helps in determining
the traction towards brand and the strategy to be followed in further ad
campaigns. This information & strategy can be applied across all the
mediums.
It has been noted over the years with
evolution of marketing that irrespective of which medium prevails or cease to
exist the content creation is very critical and for uniformity across channels
IMC is very important.
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