This book was penned by Calude C Hopkins in that era when it was
just the beginning of advertising. But it is relevant or rather important
even today.
He points out clearly
"The
time has come when advertising has in some hands reached
the status of a science"
the status of a science"
As rightly said by many experts that concepts of
marketing will remain the same irrespective of any era or medium. Accordingly
for a beginner like me, it becomes highly important to read and understand this
book.
The following 21 chapters give you a total insight of what is
advertising and it covers entire spectrum of issues clubbed together as a
single unit which is hard to assimilate individually.
It begins with perspective of advertising industry as whole and
how ground rules were laid over a period of time or rather evolved due to
continuous changing nature of industry.
Get your basics right
Hopkins clearly emphasizes on the fact that the ultimate
objective of advertising is to help sell & success will be quantifies and
not measured philosophically. In giving analogy to sales man, he clearly states
that to be successful have all the qualities of successful salesman. And
advertiser has to connect the company with customer whose interest is paramount
by studying the consumer.
In order to sell successful, brand has to realize that they need
to offer services by fulfilling the need of customer not by selling it purely
as a product.
Hopkins give example of Mail order advertising to warn
advertisers to be connected to basics and work on ground step by step and
systematically manage their finances by keeping simple rules and focus on
benefits in the end by earning their place because it requires continuous
quality campaign.
Advertising is successful only when they capture the attention
of the potential customer by making readable & suitable Headlines. It is
not required to be complicated which can be ignored but eye-catchy
because he clearly says that irrespective of how good your product is
Headlines catch eyeballs.
What’s in Customer’s mind
Chapter by chapter Hopkins makes you understand that reading the
customers mind is very important by understanding the psychology of the
customer which requires advertisers to think from customer’s point of view by
stating specific facts which are acceptable and they should provide an
effective complete story which compels them to read it again.
Now, he starts his focus on the campaign side by explaining the
importance of available resources by stating that use of art form and judicious
use of every inch is very important because the whole campaign cost is very
high as it is necessary to connect to target audience. Any failure in pursuing
a creative art form or depiction of wrong info or info in wrong manner can
destroy the brand which is greater than advertising campaign.
On ground strategy- Matching action with words
Next step is creating a strategy so that you a clear direction
of what your campaign will go by considering all forces like competition,
potential of brand as well as on ground situation of supply chain and the most
critical the advertiser should be completely be informed of what they are
promoting .
After the potential customer is identified then it is time to
match words with action by interacting with interested people & offering
them samples which and offers which encourages them to buy the product . And it
most critical to take ground situation in mind in terms of available dealership
and physical distribution in mind because what you advertise and if you not
deliver in terms of distributing any offers or samples or coupons , but
you should deliver it.
Hopkins now talks about basic points to fundamental points of
increasing sales on ground because on ground efforts are to be matched with
campaign to be run. Before scaling up the campaign it has to be tested with a
suitable sample & analysed its effectiveness. He also emphasized that the
tricky issue of relationship with dealers has to be sorted out because dealers
also think of their own profit but you have think of maximizing overall sales
not individually.
Warnings
In order to differentiate from others you need not to be
eccentric or showcase anything extra-ordinary. One has to clearly understand
that work which appeals differentiates from others. One has to be consistent in
its approach, mannerism and style which connects ,since changing your brand
strategy is like changing personality every time which does not inspire
confidence in customers.
And never attack your competitor because it is not sustainable
because people want whats unique in your brand and not what is wrong with
another.
Summing Up
Mr Hopkins says that believe in your work and bring efficiency
and good work and by being competent. He also states that letter writing is an
important piece of advertising and it has to be carefully articulated how to
dispatch & respond to the letter that you send.
He ultimately sums it up saying that you/your brand should have
an identity and should be recognized by a name which customers can connect
otherwise your whole campaign will go waste.
On that note if you read this book, you will clear your head and
hit the ground running and start your campaign. Happy Advertising
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